Shipping at Cinnamon Diary

We offer FREE Shipping for Online Cinnamon orders. In addition, if it is a wholesale or bulk Cinnamon order, we ship via SEA or Air shipping.

All website orders apply for FREE SHIPPING.

We offer AIR and SEA shipping for wholesale orders.

The best and cost-effective method is SEA shipping when you order a large order 

Our shipping agent will handle your order until it reaches your shipping port or Airport.

And the small orders (retail orders) will be sending via expedite shipping options such as EMS, UPS, DHL or FedEx. also, you can arrange the pickup yourself well.
You will also receive a TRACKING NUMBER for the package of small retail orders, so you can trace the package during the delivery.

But, If you fail to receive your products WITHIN 7 DAYS, please contact us immediately.

Shipping - Cinnamon Diary

RETURN POLICY

At www.cinnamondiary.com website. We need you to be happy, with all the products we provide.

Therefore, you can return all unopened and undamaged items purchased from our website within 3 business days from the receipt of the Product (35 days of the order date). The returning shipping costs are non-refundable.

We will credit you in the same manner as your original payment within 30 days of receiving the returned item. Sale items are final and are not eligible for return. Returns must be made in the original or comparable packaging and sent to the following address:

Address: Cinnamon Diary,
NO 07, PALAWATHTHA ROAD, STANLYTHILAKARATHNA ROAD,
10250, NUGEGODA,
SRI LANKA

Email: sales@acriltea.com

For questions regarding our return policy please contact us via e-mail sales@cinnamondiary.com or call us on +94773518892 (WhatsApp).

No returns after 35 days of purchase date.

We will refund your order with no questions if you're able to send the package back to us unused and sealed within 35 days from purchase.

Refunds (if applicable)

Returning is your responsibility until it reaches us.

We will inspect your package (usually within 48 hours of receipt) and, we will send you an email to notify you that we have received your returned item.

And also, we will notify you of the approval or rejection of your refund.


If you are approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment.

Wholesale quote

Get in touch below to get wholesale rates for your order